Refund & Cancellation Policy

This policy covers refunds for Tarmac Pro. The free plan costs nothing, so nothing here applies to it. Every Pro plan is one payment that stops on its own, so there is nothing to cancel. To ask for a refund, email [email protected] from your account address.

Nothing to cancel

The Job Hunt Pass, the 1 month plan and the 1 year plan are each a single payment. None of them renews or charges you again. Your Pro access runs to the end of the period you paid for, then your account goes back to Free.

Refunds

• Within 14 days of a payment: if you've made little or no use of Pro since that payment, email us and we'll refund it in full. This covers the Job Hunt Pass, 1 month and 1 year alike.
• After 14 days: a payment isn't refunded, and your access continues to the end of the time it bought.
• Adding time: each payment is refunded on its own. Refunding one takes back only the time it bought, and any time from your other payments stays. A partial refund also ends the time that payment bought.

How a refund is paid

Approved refunds go back to your original payment method through Stripe, usually within a few business days. A refund ends the Pro access it paid for.

Your statutory rights

Nothing in this policy reduces any refund or cancellation right the law gives you as a consumer in your country. Where the law requires more than this policy offers, the law applies.